VisitScotland received two accolades for excellent standards of customer service at the Glasgow Airport Awards ceremony last week.
Laura Hamilton, Visitor Services Advisor at the VisitScotland Information Centre at Glasgow Airport, won Customer Service Employee of the Year 2016.
Meanwhile, the Visit Scotland/Airport Taxi Desk team (co-located) won Customer Service Team of the Year 2016.
There were 10 awards handed out in total at the awards, which were held at the Radisson Blu hotel in Glasgow on February 19, with 450 guests in attendance.
Congratulations to Laura and the team!