Our popular Glasgow Welcomes-Online module has recently been updated to include new tourism statistics to help businesses stay ahead of the game with up-to-date information on the tourism industry in Glasgow.
The new tourism statistics include information on where tourists and visitors are from and what attracts them to the city, as well as up to date details on the many accolades that Glasgow has won in recent months. Tourism intelligence like this is useful for businesses to help them plan ahead and tailor their products and services to visitor profiles and demand.
The module, which provides frontline staff with the latest information on Glasgow as a destination and a wealth of ideas and tips on how to deliver excellent customer service, also includes updates to the destination information, with brand new pages dedicated to upcoming events and themed years, tips for getting around the city and information on Glasgow’s many parks and gardens.
Thousands of city hospitality workers who have already completed the module will be able to download our updated Be First to Know and Ambassador booklets using their existing log-in details.
Stella Callaghan, Project Manager, Glasgow Welcomes said:
“Up-to-date information and knowledge is vital for tourism businesses and their teams to be able to provide excellent service delivery to visitors. Our online module has been extremely popular with Glasgow’s hospitality and tourism businesses due to its relevance to the city and its time and cost effectiveness. These recent updates will provide our existing and new customers with ongoing value and will ensure their teams have up-to-the-minute information on what’s going on in Glasgow to share with customers.”
To find out more about how Glasgow Welcomes-Online can benefit your team contact [email protected]