Service Excellence

Glasgow Welcomes: Taking the customer experience to a new level of excellence. Learn how to deliver the ‘wow’ factor and create not just satisfied customers, but raving fans who will want to return time after time.

Our flagship customer service programme Glasgow Welcomes: Service Excellence encourages participants to think about customer service in a new way. And in a way that delivers fantastic experiences through people, and creates ambassadors for service excellence for Glasgow as a tourism destination. 

The Glasgow Welcomes: Service Excellence suite of courses, workshops and online module offers:

  • top quality, flexible training at cost effective rates;
  • events which are designed to complement and support any existing in-house learning and development within businesses large and small, across all tourism and hospitality sectors;
  • the opportunity to network and share with other top Glasgow businesses.

The Glasgow Welcomes initiative is supported by the city's public sector partners (Scottish Enterprise, Skills Development Scotland, VisitScotland and Glasgow Life) and representatives from hospitality and tourism-related associations/sectors/groups.

GLASGOW WELCOMES OFFERS A RANGE OF MANAGEMENT & LEADERSHIP OPPORTUNITIES.

Share

Social Path Name

Close