Delivering Service Excellence Refresher

An opportunity to build on your customer service skills

The half-day workshop, Delivering Service Excellence Refresher, aims to build on customer service skills and renew motivation in team members of all tourism-related businesses and organisations. It’s aimed at those who have previously completed the one day Delivering Service Excellence workshop (either in-house or at an open course).

It’s also ideal for team members who have successfully completed Glasgow Welcomes-Online.    

A certificate is awarded on successful participation in the Refresher Workshop.

Cost

Contact [email protected] for further details.

SEE COURSE PROGRAMME HERE

The Glasgow Welcomes SERVICE EXCELLENCE PROGRAMME offers a range of certificated courses and opportunities for all levels from leadership to front line.

 

 

 

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